Can I use API if I have an existing subscription plan with Murf?
API is separate offering by us and cannot be combined with Murf Studio subscription. Both the products are independant of each other. This includes the pricing, plans, and UI.
Pricing and Subscriptions (9)
5
Can I download during the free trial?
No, unlimited downloads are only included in all our paid plans. The free trial is primarily for the purpose of testing all voices and features in the Studio.
What payment methods do you accept for Enterprise plans?
For our Enterprise accounts, we offer the choice to pay using a credit card or bank transfer as per your convenience. Please write to our sales team at enterprise@murf.ai for more detailed information on offline bank transfers.
Do you offer any discounts?
Yes, we offer a 20% discount on subscriptions for students, educational institutions and not for profit organizations. If you are a student, you can send a copy of your valid Student ID card to community@murf.ai Educational institutions and non--profit organizations can sign up using this link: https://murf.ai/educators-and-non-profits
How to add more VGT(Voice Generation Time)?
To add more voice generation time to your account, here are a few options: If you just need a few more minutes to test out the tool before you buy, you can reach out to us on Murf live chat support or email us at support@murf.ai
Can I downgrade my plan?
There is no self service downgrade option at the moment. You will have to cancel your current planand wait till the end of your illing cycle and then can reapply for the desired plan. Please note that refunds will not be eligible for downgrades if the account has already been used. All previous projects and voices will stay intact. If you have bought and annual plan by mistake and want to downgrade to a monthly subscription, kindly contact us via chat or…
Can I cancel a subscription anytime?
Yes, the subscription can be canceled at any point by following the steps given below: Once the subscription has been canceled, no further transactions will be made on your account. Your voice generation minutes, download access, and premium features will be available to use only until the end of your current billing cycle. Here are our refund terms and conditions. If you are eligible for a refund, kindly send us an email at support@murf.ai
Do the minutes carry over from my previous subscription?
Voice generation time purchased with any plan is only valid for the duration of the current subscription. It does not carry forward to the subsequent billing cycle and is reset at the end of every cycle. Click here to learn more.
Can I upgrade my subscriptions?
Yes, you can upgrade your subscription at any time from the pricing page. Plan upgrades include: Points to note: Your upgrade would be calculated on a prorated basis, and you would be charged only the difference. If you upgrade your membership, your billing cycle will be adjusted to reflect the new date. If you add more seats, your billing cycle will not be adjusted and will remain on the original date.